A public page for the words we had saved
Our feedback archive became an anonymous bilingual page. The work included keeping translations identifiable, preserving unnamed dishes and making the full collection easy to find.
On 19 October, I asked for the customer feedback we had collected to go onto our website without names. The earlier work had saved the messages and removed duplicates. This time, the task was to turn that collection into something a visitor could read, with a place on the homepage and a page for the full set.
The agent checked the archive and the original images again. There were seven distinct feedback records. That count described the records we had saved; it was not a count of independently verified customer identities. The duplicate copy of the laksa message was not published as a second entry, and three comments that did not identify a dish remained without a guessed dish name.
The public pages used the feedback as text. They did not include private-chat screenshots, customer names, contact details, invented review dates or star ratings. The English kept the comments in the customers’ own voice, including opinions and questions. A customer’s praise was presented as their comment, without turning it into a new claim from the kitchen.
The Chinese page marked its text as translation and let readers expand the English original beneath each entry. That gave readers a way to check the words behind the translation. Both language versions had all seven records, while each homepage showed three excerpts and links to the complete collection.
After publication, the agent reopened the English and Chinese pages and checked the homepage routes into them. It also tried the original-text disclosure and inspected the pages at desktop and phone widths. The work was checked on the live website as well as in the local build. Those were responsive browser checks, not a test on a physical phone.
By the end of the task, the saved feedback had a readable, anonymous place on our website. Visitors could read an excerpt on the homepage, open the full collection and compare a Chinese translation with its English original. Those paths had been checked. Whether the new page would help someone decide to order was still a question for later; this release supplied no order or sales results.
